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Once you have chosen your Screen Size, Frame Colour and Delivery Option, you need to complete your order by choosing your fabric and to do this please follow the steps below.
Step 1:
Our fabrics are separated into 4 Price Bands, with Band 1 being the cheapest and Band 4 being the most expensive. Click on the Fabric Option Links below (Band 1, Band 2, Band 3, Band 4) to view the fabric cards for the ranges available within each Band.
Step 2:
Once you have chosen your fabric, note down the Fabric Range, Colour Name and Colour Code. (Example: Lucia, Bluebell, YB097)
Step 3:
Fabric Options: Select the Band that you are choosing your fabric from. (Example if you are choosing a colour from the Lucia Fabric Range you should select Band 2)
Step 4:
Fabric Range: In the text box provided write the Fabric Range, Colour Name and Code.(Example: Lucia, Bluebell, YB097)
Step 5:
Once all of the steps above are complete you will be able to add your screen/s to your basket and check out.
Step 6:
Once your order is received and processed, customer services will contact you in order to confirm your requirement and clarify your estimated delivery date.
If you are unsure which fabric to choose and you would like to receive samples, please click ‘Request Fabric Samples’ in the ‘More Info’ area on the main product page.
FLOW SCREENS BAND 3 FABRIC OPTIONS
Please click the fabric name to view the fabric card.
Gravity
Advantage
Manhattan
Sprint
Xtreme
Chateau
X2
Nexus
Blazer Lite
Urban
Synergy 170
Mainline Plus
Aspect
Next Day / Specific Day
This is ground floor kerb side delivery to the delivery address on the order. Either on the day after you have placed the order or the specific day nominated by you at check out.
Please note that this option is only available in the online store for stock items.
If the items that you want are not in stock and you want to select a specific day for your delivery please contact customer services on 0330 0437500 and they advise when the goods will be available, agree a day and enter you order manually for you.
If you are paying by debit or credit card and the delivery address is not the same as the registered address for your card you will not be able to complete your purchase using this method for Next Day. If this happens please either call customer services on 0203 0867501 for assistance or use the Direct Bank Transfer option in the Checkout, this will allow you will to pay by Chaps or Faster Payment. Once you have made your payment please either call customer services 0203 0867501 to confirm your payment or email your remittance advise to cs@tuaofficefurntiure.co.uk to ensure that your order is processed for Next Day Delivery.
We’re sorry that we have to have this policy but our business model is designed to give you the customer the best price with the best service and in order to do that we don’t have lots of margin in our prices to offset against card fraud. So unfortunately as is often the case the few make life difficult for the many.
Finally if you do not Specify a Date for your Delivery in the box at check out with this option only the delivery will always default to Next Day.
Economy Delivery (5-7 Days)
This is ground floor kerb side delivery to the delivery address on the order. Economy delivery is usually between 5 and 7 days from order although the goods can sometimes arrive within 3 days. Customer services will advise once the goods are in transit and give you an indication of the day that they are expected to arrive.
Please note that this option is available in the online store for items that are out of stock, your order will be marked as “available on backorder”. When the product becomes available to be delivered customer services will contact you and advise when the item/s will be delivered.
Delivered & Installed
This is a full delivery and installation service. The installation will be planned and booked with you by our installation department. The goods will be delivered to your premises and taken to the room that the products are going to be used in, they will be unpacked and built by professional furniture fitters, placed in the agreed position and when complete the installation supervisor will ask you to check the installation and sign it off. As a part of this service all packaging will be removed from site and taken away by the fitters, unless otherwise requested by the customer.
At Tua Office Furniture we want to give you the best value for money that we can. Our products are already very competitively priced but they are costed as single item deliveries, so if you are ordering multiple numbers of one specific item or multiple different items for one delivery we can usually apply economies of scale to the services that we supply with these items.
So if you are looking to place a large/multi item order please click the link below and fill out the large order form and submit it. Once we’ve received your form someone will contact you to discuss your requirement and make sure that we give you the best value for money that we can.
Please note the responses will be from one of our experienced administrators who are available between 9.00am and 5.00pm Monday to Friday UK time. We try to respond within 2 hours of your form being submitted, so if your form is submitted after 3.00pm you may not get a call back until after 9.00am the following day.
If your requirement is for Next Day delivery then please call the office 0330 0437500 once you have filled out the form to discuss the possibilities but please note it is not as easy to apply discounts to Next Day orders as they are generally delivered by contracted couriers so there is not as much flexibility in the cost of that service.
There is a minimum order value of £2,750.00 + VAT for large order discounts.
Buy now and pay later with Klarna. We offer credit solutions for all of our products. Just choose the option to pay via Klarna at checkout. To learn more about how Klarna works, please click the link below.
Need assitance planning the layout for your room? Please reach out below with some infformation about what you’re looking for and we will be in touch.
